1. What countries do you ship to?
USA and Canada at the moment, but be patient, we are expanding to your country soon!
2. Do you ship to P.O. Box address?- We cannot ship to P. O Box addresses at the moment due to the size of our packages, please use a physical address (home or work address) when you place an order.
3. Where do I find my tracking number?
- Your tracking number will be sent via email after we fulfill your order. If you cannot find it after 3 days, just send us an email and we are here to help: support@wegymfitness.zendesk.com.
4. What should I do if I have not received my product after 8 business days?
- If the package has been marked as delivered/signed for, but you have not received the product, please contact the carrier and our support at support@wegymfitness.zendesk.com with your order number. We will help you resolve the issue.
5. Can I change my shipping destination after placing an order?
- No, unfortunately, we cannot change shipping addresses once you have placed your order. Please confirm your information before you make an order.